Birch Gold Group

5.0 star rating Rating - based on 73 reviews & complaints
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit https://www.birchgold.com  
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Birch Gold Group Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

          266993 visitors
Customer Reviews, Ratings & Complaints
Review Posted 5/14/2019
Customer FIRST!
During my experience with Birch, I found them to always put the customer first. Everyone there was so professional, including the receptionists, the people that helped wiht the IRA, and also the people that followed up afterwards to check on my sa... Read More »
 
 
 
Review Posted 5/13/2019
Thanks Birch
I completely recommend Birch Gold to anyone who wants to buy godl for their IRA. I did not know anything about how it would all work, but they did not miss a beat and were able to help things move qiuckly. They remianed in touch with me throughout... Read More »
 
 
 
Review Posted 5/11/2019
Solid gold ira rollover
The gold ira rollover process went pretty well, i don't have any complaints. There team seemed to be knowledgeable in how to do it efficiently and they were able to guide me through without much issue. Read More »
 
 
 
Review Posted 5/11/2019
Class Act Organization
I never purchased gold or silver before I started with birch but I never felt out of my league. They understood that they had to take more time with me, and did not seem to have any issue with this. I felt like they did everything in their power t... Read More »
 
 
 
Review Posted 5/8/2019
Guy is Great
Guy Artuso, my account representative, was so knowledgeable and helpful. He was able to guide me through the whole process. Thank you! Read More »
 
 
 
Review Posted 5/8/2019
Everyone so knowledgeable
We are just starting to accumulate precious metals and have found the people at Birch Gold Group to be extraordinarily helpful in guiding us. That goes especially so for the effort from Samuel, he has been an excellent source of information. Read More »
 
 
 
Review Posted 5/5/2019
Educational and helpful people
When i first contacted birch gold i was a little nervous about getting started. i know very little about precious metals so this was very new territory to me the people there put my concerns to rest they were so helpful in going over all of the wa... Read More »
 
 
 
Review Posted 5/3/2019
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Silver Twin Maples
I like finding new coins so was excited to come across the Silver Twin Maples at Birch Gold. The Canadian Mint makes fantastic coiins and I was thrilled to see that these are no exception. Love these guys, and was pleased with Birch overall. Read More »
 
 
Business's response - on 5/3/2019
Hello Evan, thanks for the review, we appreciate it. Happy to help you get your hands on those Silver Twin Maples. Read More »
 
Review Posted 4/11/2019
Give susan a raise
The service that I received during my 401k rollover was priceless. Susan especially deserves a big raise for everything that she did to complete this for me. I'm really in debt to these guys. Read More »
 
 
 
Review Posted 4/11/2019
5 stars
I'm giving the Birch Gold Group 5 stars because of the amazing customer service and quick and efficient delivery of my order. Everything came exactly as ordered, and exactly when they said it would get there. Read More »
 
 
 
Review Posted 4/10/2019
Natalie and Jack A++
I wanted to pass along a job well done for Birch Gold on there handling of my IRA rollover. Natalie and Jack made a great team. They knew all about the process and the options for gold and silver and made sure that I was comfortable each step of t... Read More »
 
 
 
Review Posted 4/9/2019
Thanks Stuart
I was referred to Birch Gold Group by a coworker and I can say that it was a GREAT experience. Stuart Nash helped me through all of the steps for the purchase, he was so helpful and friendly. A true gentleman. I thank him and the rest of this esta... Read More »
 
 
 
Review Posted 4/8/2019
Good deal
I took advantage of a special promotion from Birch Golds to get several thousand dollars of gold for free. It was hard to say no to that! Read More »
 
 
 
Review Posted 4/7/2019
Best gold IRA company!
If you're looking to rollover to a gold IRA, Birch Gold Group should be your last stop! Excellent quality, VERY COMPETITIVE on prices, FRIENDLY people and the BEST customer service. Excellent job Birch! You have a new life long customer. Read More »
 
 
 
Review Posted 4/7/2019
Love these guys
I'd never bought precious meatls before so going into the process i was nervous about how it would work and whether i could trust these guys . i did alot of research and found that they are well respected and have done this for years now . that go... Read More »
 
 
 
Review Posted 4/5/2019
Excellent Service
Called and spoke with Sheldon, who was very helpful in talking through all of my options. He was able to explain in detail the pros/cons of gold/silver, also coins/bars. I ordered last week and have already received my metals. Read More »
 
 
 
Review Posted 4/5/2019
They came through
We were completely new to the process of buying precious metals, let alone for doing it with an IRA. But Birch Gold came very highly recommended by some family, so we decided to go for it. I'm so happy that we made this choice, especially over som... Read More »
 
 
 
Review Posted 4/5/2019
Thankful!
We are so thankful for all the effort that everyone on the team took to answer all of our questions. Plus I know that we didn't buy as much as many of their other customers. But we were still treated great and for that we are thankful. Read More »
 
 
 
Review Posted 3/29/2019
Excellent
Always have received my orders quickly, and at excellent prices. I have compared Birch Gold to others out there, no one else can come close to the service, professionalism and pricing that these guys have. Read More »
 
 
 
Review Posted 3/29/2019
Super Impressive
We have been so impressed with Birch! They are extremely responsive to all requests, and are prompt with delivery. Couldn't believe how fast the shipment came. Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 6:00am - 5:30pm PST Phone   (800) 355-2116 Address   3500 West Olive Avenue, Suite 730
Burbank, CA 91505
Website   https://www.birchgold.com Email   info@birchgold.com
Contact   Other  
 
 
 
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